Shipping and Payment

Info:
MATHY additives and other products can be conveniently ordered 365 days a year in our online shop. We would be pleased to receive your order personally. The telephone number: +49 51 91 - 160 04 is available from Mo.-Do. Between 8 am and 6 pm and on Friday from 8 am to 5 pm.

Prices:
The price stated in the respective offer for the purchase object is understood as the final price including any VAT and other price components. The price does not include shipping and handling.

Shipping method:
We ship our packages with DHL and GLS service providers.

  • DHL and GLS for national parcel shipping
  • DHL Express for national express deliveries
  • GLS for international parcel delivery
  • Hellmann for forwarding shipment

Delivery time / delivery terms:
Your order will be processed immediately after receipt. For orders up to 9.00 (Mon.-Fr.), the goods will be dispatched on the same day. Delivery is done within 48 hours with DHL or GLS. Express delivery within 24 hours is possible with surcharge. For international shipping the delivery time is 7 business days.

Shipping

 Zone 1Zone 2Zone 3
bis 30 kg5,95 €9,58 €30,00 €
bis 60 kg11,90 €19,16 €60,00 €
bis 90 kg17,85 €28,74 €-

Zone 1:
Germany
Zone 2: 
Austria
Zone 3:
Switzerland

For all other countries:
Sorry, we do not ship to your country. If you would like to become a sales partner, please contact the MATHY team at service@mathy.de or +49519116004. Thank you, we look forward to your call!

For an order value of EUR 80.00 and above, private customers within Germany and Austria will receive the whole delivery free of shipping costs.

Please refer directly to the respective product description for prices for articles that cannot be delivered as packages.

Please note: if you are unable to select any shipping method, it is because your chosen products in the shopping cart exceed a weight of 90 kg. Unfortunately, standard delivery by our service provider DHL is possible only up to 30 kg. We deliver packages weighing more than 30 kg via our service provider GLS.

Please contact us by phone, Tel. No.: +49 (0) 51 91 – 160 04 on Mon.-Thur. between 08:00 and 18.00 hrs. and on Fri. from 08:00 – 17:00 hrs. or by E-mail through our contact form, because the delivery costs must be determined individually through the freight company (depends on total weight and distance).

Additional customs duties, taxes and charges are incurred for deliveries to Switzerland, Lichtenstein, Norway and Serbia. More information about customs duties is available, for example, at ec.europa.eu, about import VAT at auskunft.ezt-online.de and specifically for Switzerland at xtares.admin.ch.

The shipping and delivery costs will be notified to you clearly once again in the shopping cart system and on the ordering page.

Payment methods in the MATHY Shop

The following payment methods are available to you for deliveries in Germany.

  1. Conveniently by automatic debit transfer (direct debit) 
    Convenient and secure: payment by direct debit from a German current account. You enter your IBAN, BIC and the name of the bank, and MVG® transfers the data using secure 128-bit encryption. Verification of your data is complete in a few seconds, after which your order can be processed immediately. The amount is not debited until the goods are dispatched.
  2. Securely using PayPal 
    PayPal is an online payment service you can use to pay in our online shop securely, easily and quickly – and it’s free of charge.

    Secure: only PayPal stores your bank or credit card data, which is why they are not sent via the Internet again for every online purchase.

    Easy: you pay with two clicks, because you access your bank or credit card data stored with PayPal instead of entering them again for every purchase.

    Fast: PayPal payments arrive quickly, so we can dispatch the goods immediately and as a rule you receive them sooner. Register and use PayPal immediately:
    - Open a PayPal account.
    - Link your bank account or credit card to your PayPal account.
    - And you can already pay with PayPal.
     
  3. Purchase by invoice 
    You will receive an invoice from us and you pay the invoice amount conveniently by bank transfer. For initial orders (new customers) we accept purchase by invoice up to a maximum order value of EUR 150.00. The invoice amount becomes due for payment immediately after the delivery is received.

    Bank transfers / payments to:
    MVG® Mathé-Schmierstofftechnik GmbH
    Deutsche Bank AG
    Account No.: 3 416 567 01
    Bank Sort Code: 250 700 84
    Purpose: enter your full name

    Bank transfers / payments to MVG® from abroad:
    IBAN: DE13 2507 0084 0341 6567 01
    SWIFT-BIC: DEUTDE2H258
    For bank transfers from abroad, please make certain you enter your full name and order number in the “Purpose” field.
     
  4. Advance payment
    For transfers / payments to MVG® from this country (Germany) and abroad, please make the advance payment to:
    IBAN: DE13 2507 0084 0341 6567 01
    SWIFT-BIC: DEUTDE2H258
    Please always make certain you enter your full name and order number in the “Purpose” field. The goods will be dispatched immediately after payment is received.