Right of Withdrawal


You can revoke your contract in writing (e.g. letter, fax, email) without any given reasons within 14 days or by returning the item(s). The time limit begins after receipt of this instruction in written form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations pursuant to Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. To comply with the revocation period it is sufficient to send the item(s) or the revocation back in time. Call us at +49 5191 16004 or write to order@chromjuwelen-oel.com.

The revocation must be sent to:
MVG Mathé-Schmierstofftechnik GmbH Spiekerhof 15, 29614 Soltau
E-Mail: info@mathy.de

Consequences of revocation

For an effective revocation the mutually received goods and services are to be returned and any benefits (e.g. interest) surrendered. If you cannot return the received goods and services fully, partly or in deteriorated condition, you have to pay compensation. For the deterioration and derived goods and services, you must pay compensation only to the extent of use beyond testing the properties and functionalities. “Testing the properties and functionalities" refers to testing and trying out the goods and services, as it is possible and common in a retail stores. Transportable items are to be returned at our risk. You have to pay the regular costs of shipping if the delivered goods are the ordered goods and when the shipping price does not exceed an amount of 40 euros. Same applys if you have ordered a higher priced item and at the time of revocation not yet paid fully or as agreed upon paid partly. Otherwise the return of goods and services is free for you. Items that are not shippable through regular mail are going to be picked up. Obligations to reimburse payments must be fulfilled within 30 days beginning when you send your revocation or the goods back.

End of revocation policy

Download Sample-Withdrawal-Form.pdf

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

MVG Mathé-Schmierstofftechnik GmbH Spiekerhof 15, 29614 Soltau, Fax: +495191 18155, E-Mail: info@mathy.de:

Hereby I / We (*) withdraw from my / our (*) contract entered into for purchasing of the following.

Goods (*) / provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only for paper form)


(*) Delete as applicable

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